These Terms of Service (the “Terms”) are a binding agreement between you (and the organization you represent) and Inova Studio LLC, an Oregon limited liability company (“FlowCP,” “we,” “us,” or “our”). The FlowCP platform described above is the “Service.”
By creating an account or using the Service, you agree to these Terms and to our Privacy Policy.
1. Acceptance and eligibility
You must be at least 18 years old and able to form a binding contract to use the Service. If you use the Service for a company or client, you represent that you have authority to bind that entity, and “you” includes that entity. If you do not agree to these Terms, do not use the Service.
2. Definitions
- “Customer” — the account holder and any organization on whose behalf the Service is used.
- “End User”— a person who accesses a Customer's published MCP server in their own authorization context.
- “Customer Content” — the apps, API specifications (OpenAPI/Swagger), source connections, tools, skills, prompts, widgets, resources, configuration, and other materials you provide to or generate in the Service.
- “MCP Server” — a hosted server FlowCP runs on your behalf at a
/mcp/:serverIdendpoint.
3. The Service and accounts
You are responsible for your account credentials and for all activity under your account and workspace, including activity by users or agents you authorize. Notify us promptly of any suspected unauthorized access. You must provide accurate account information and keep it current.
4. Plans, fees, and billing
The Service is offered under free and paid subscription plans described on our pricing page, which is the authoritative source for current plans, included usage volumes, and prices. Paid plans consist of a recurring subscription fee plus an included volume of successful tool invocations, with usage above the included volume billed as metered overage at the rate stated on the pricing page. Free plans are subject to usage caps and may change or be discontinued.
Fees are charged through our payment processor, Stripe. By providing a payment method, you authorize us to charge the subscription fee and any applicable overage and taxes to that method on a recurring basis. You are responsible for keeping a valid payment method on file.
5. Metered usage and overage
We meter successful tool invocations as described on the pricing page; errors and over-quota rejections are not billed. Usage is measured on a recurring billing period. Overage for the period is billed in arrears. Our measurement of usage from our systems is the basis for billing absent manifest error.
6. Taxes
Fees are exclusive of taxes. You are responsible for all sales, use, VAT, GST, and similar taxes (other than taxes on our net income). If we are required to collect taxes, they will be added to your charges.
7. Automatic renewal and cancellation
Subscriptions renew automatically. Unless you cancel before the end of the then-current billing period, your subscription renews for a successive period of the same length, and we will charge your payment method the then-current fee for the renewal term. You may cancel at any time from the billing settings in your dashboard; cancellation takes effect at the end of the current billing period, and you will retain access until then. Fees already paid are non-refundable except as stated in Section 8 or required by law.
8. Refunds
Fees are non-refundable except where required by law. We do not provide refunds or credits for partial billing periods, plan downgrades, or unused included usage.
9. Price changes
We may change fees and plan features. For changes that increase the recurring fee, we will provide advance notice through the Service or by email, and the change will take effect on your next renewal. Continued use after the change takes effect constitutes acceptance; if you do not agree, you may cancel before the change takes effect.
10. Your responsibilities and acceptable use
You are responsible for the apps, API specifications, OAuth provider settings, tools, prompts, End-User permissions, and data you configure in the Service. You must have the rights and permissions needed to connect your apps and to process End-User data through the Service.
You agree not to, and not to allow others to:
- use the Service for unlawful, harmful, deceptive, infringing, or abusive activity;
- interfere with or disrupt the Service or its infrastructure, or attempt to gain unauthorized access;
- bypass or probe security or authentication controls except under a program we authorize in writing;
- use the Service to transmit malware or to attack, overload, or abuse any third-party API or system;
- exceed rate limits or use automated means to evade usage metering; or
- misrepresent your identity or authority.
You will comply with the usage and security defaults of the Service, including disabled-by-default tools and destructive-action safeguards.
11. Third-party services
The Service interoperates with third-party apps, APIs, AI clients, and model providers that you configure or use. We do not control those services and are not responsible for their availability, terms, data handling, API changes, or authorization decisions. Your use of third-party services remains subject to their agreements.
12. Customer Content and data processing
As between you and us, you own and are responsible for your Customer Content. You grant us a worldwide, non-exclusive, royalty-free license to host, process, transmit, display, and use Customer Content solely to provide, secure, and improve the Service and as otherwise permitted by these Terms and our Privacy Policy.
Where we process personal information of your End Users on your behalf, you are the controller/business and we are the processor/service provider. A Data Processing Addendum (DPA) governing that processing is available on request to customers to whom it applies.
13. Hosted MCP runtime
You control which generated tools are enabled and published. The Service includes safety defaults such as disabled-by-default tools, destructive-action safeguards, workspace isolation, and fail-closed authorization, but you remain responsible for reviewing tool behavior before exposing an MCP Server to MCP clients or End Users, and for the consequences of the tools you enable.
14. Intellectual property
Our IP. The Service, including its software, design, documentation, and all related intellectual property, is owned by FlowCP and its licensors. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service during your subscription. Except for this right, no license to our intellectual property is granted. You may not copy, modify, reverse engineer, resell, or create derivative works of the Service except as permitted by law.
Customer Content. You retain all rights in your Customer Content, subject to the license in Section 12.
Feedback. If you submit suggestions, ideas, or feedback (including through the in-product feedback tool), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it without restriction or obligation to you.
15. Customer compliance and regulated data
You are solely responsible for your own compliance with laws applicable to your business, your apps, and your End Users, including any sector-specific or data-protection requirements. The Service is general-purpose developer infrastructure. FlowCP is not a “business associate” under HIPAA and is not designed for the storage or processing of regulated data (such as protected health information) unless separately agreed in writing. Do not use the Service for regulated data except under a written agreement that expressly permits it.
16. Confidentiality
Each party may receive non-public information of the other. The receiving party will use it only to exercise its rights and perform its obligations under these Terms and will protect it with reasonable care. This does not apply to information that is public, independently developed, or rightfully received from a third party.
17. Suspension
We may suspend your access (in whole or in part) if your account is overdue, if your use poses a security, legal, or operational risk to the Service or others, or if required by law. We will use reasonable efforts to notify you and to limit the scope and duration of any suspension.
18. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT IT WILL MEET YOUR REQUIREMENTS.
19. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, GOODWILL, OR BUSINESS INTERRUPTION.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (B) USD 100.
20. Indemnification
You will defend, indemnify, and hold harmless FlowCP from third-party claims, damages, and costs (including reasonable legal fees) arising out of your Customer Content, your use of the Service, your violation of these Terms, or your violation of law or third-party rights.
21. Term and termination
These Terms apply while you use the Service. You may stop using the Service and cancel your subscription at any time (Section 7). We may suspend or terminate your access if you materially breach these Terms, create risk for the Service or others, or if continued operation is not commercially or legally viable, with notice where practicable. On termination, your right to use the Service ends; you may export Customer Content for a reasonable period where the Service provides that capability, after which we may delete it subject to our Privacy Policy and legal obligations.
22. Survival
Sections that by their nature should survive termination — including Sections 4–6 (amounts owed), 12, 14, 15, 16, 18, 19, 20, and 22–26 — survive.
23. Changes to these Terms
We may update these Terms. For material changes, we will provide notice through the Service or by email before they take effect. Continued use after the effective date constitutes acceptance; if you do not agree, stop using the Service before the change takes effect.
24. Governing law and venue
These Terms are governed by the laws of the State of Oregon, without regard to its conflict-of-laws rules. The exclusive venue for disputes is the state and federal courts located in Oregon, and each party consents to personal jurisdiction there.
25. Export controls and sanctions
You represent that you are not located in, and will not use the Service in or for the benefit of, any country or party subject to applicable export controls or economic sanctions, and that you will comply with applicable export-control and sanctions laws.
26. General
Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, financing, or sale of assets. Entire agreement. These Terms, the Privacy Policy, and any DPA or order form are the entire agreement and supersede prior agreements on the subject. Severability. If a provision is unenforceable, the rest remains in effect. Waiver. A failure to enforce a provision is not a waiver. Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control. Notices. We may provide notices through the Service or by email to your account address; notices to us go to the address below. Relationship. The parties are independent contractors; these Terms create no agency, partnership, or joint venture.
27. Contact
Questions about these Terms can be sent to hello@flowcp.ai, or by mail to Inova Studio LLC at [mailing address].